Not great

The app is fairly easy to navigate, but the customer service is awful. I have called three times over the past week and have not received any calls in return. I tried emailing the customer service team and have not received a response in over three days, even though it says their customer service is 24/7. If you order off of the app, you wont be able to track your package and the confirmation email gives you little to no information. My package is over a week late and I have no way of knowing where it is.

Nchbnbnbgv about H&M, v2.15.0